- ENGINEER COMPETENCY
Empowering excellence, ensuring safety by uniting engineering inspection surveyors for a secure tomorrow.
ESiNet have created a solid framework to allow members to work together as a team.
Standardisation of procedures, processes and the development of our online customer focused reporting system all come together to provide what we see as ‘A modern approach to engineering inspections’.
Our mission is to uphold a commitment and promise to you when engaging our members for inspection services.
We strive to deliver exceptional quality and reliability in every aspect of our work, ensuring your satisfaction and confidence in our services.
Through a dedication to professionalism and integrity, we aim to exceed your expectations and provide you with peace of mind knowing that your inspection needs are in expert hands.
We encourage your feedback to enhance our services and communications, fostering continuous improvement in both ESiNet and member operations.
We prioritise building trusting relationships through honest, open, and regular communication, integral to our members' operating models and culture.
Our members are committed to delivering excellence in every inspection service, ensuring thoroughness, accuracy, and reliability to meet your needs and expectations.
This Customer Services Charter aims to set out the commitment and the promise made to you when you engage one of our members to provide you with inspection services.
We also urge you to help us in our quest to provide continuous improvement in both our services and communications and those of the ESiNet member by giving us feedback and identifying where we could strive to better fulfil your expectations. Delivering great service is about building a trusting, two-way relationship with honest, open and regular communication. ESiNet members consider these aspects to be at the core of their operating models and their culture.
Whether you have questions, need assistance, or want to explore our services, we’re here for you. Reach out and let’s start a conversation.
Sign up our newsletter to get helpful updates news and articles.
